Privacy Policy

When you use elytharovinqa's financial education platform, we collect several types of information to provide you with personalized learning experiences and improve our services.

Personal Information: This includes your name, email address, phone number, and postal address when you register for our courses or contact us. We also collect payment information when you enroll in our programs, though this is processed securely through third-party payment processors.

Educational Progress Data: We track your course completion rates, quiz scores, module preferences, and learning patterns to help customize your educational journey and provide relevant recommendations.

Technical Information: Our systems automatically collect device information, IP addresses, browser types, and usage patterns to ensure platform security and optimize performance across different devices and locations.

• Login timestamps and session duration
• Course materials accessed and time spent on each section
• Device and browser specifications for compatibility
• Location data (country/region level only)
• Communication preferences and notification settings

Your information helps us create a better educational experience and maintain a secure platform. Here's specifically how we use different types of data:

Personalized Learning: We analyze your progress and preferences to suggest relevant courses, send targeted educational content, and customize your dashboard. This means you'll see recommendations that actually match your financial learning goals rather than generic suggestions.

Communication and Support: We use your contact information to send course updates, answer your questions, and provide technical support. You'll receive emails about new modules, upcoming webinars, and important platform changes.

Under Australian privacy laws, we have legitimate interests in processing your data for educational purposes, fraud prevention, and service improvement. However, you always maintain control over marketing communications and can opt out at any time.

Platform Security: Technical data helps us identify suspicious activities, prevent unauthorized access, and ensure our systems run smoothly. We monitor for unusual login patterns and protect against potential security threats.

We also use aggregated, non-personal data to understand how people learn financial concepts, which helps us develop better course materials and identify areas where students commonly need additional support.

We're selective about who we share your information with, and we never sell your personal data to marketers or data brokers.

Service Providers: We work with trusted companies that help us operate our platform. This includes email service providers for sending course updates, analytics tools for understanding user behavior, and cloud hosting services for data storage. All these providers must meet strict privacy and security standards.

Legal Requirements: We may disclose your information if required by Australian law, court orders, or to protect our legal rights. This might happen in cases involving fraud investigation, legal disputes, or regulatory compliance requirements.

Business Transfers: If elytharovinqa were to be acquired or merged with another company, your information might be transferred as part of that transaction. We would notify you beforehand and ensure any new owner respects your privacy rights.

We never share your specific learning progress, quiz scores, or personal financial goals with external parties unless you explicitly consent or it's required by law. Your educational journey remains confidential between you and elytharovinqa.

Under Australian privacy laws, including the Privacy Act 1988, you have several important rights regarding your personal information:

Access and Correction: You can request a copy of all personal information we hold about you, and you can ask us to correct any inaccurate or outdated information. Most of this can be done directly through your account settings, but you can also contact us for assistance.

Data Portability: If you want to transfer your learning progress to another platform, we can provide your data in a commonly used format. This includes your course history, completion certificates, and preference settings.

• Request deletion of your account and associated data
• Opt out of marketing emails while maintaining course communications
• Restrict processing of your data for specific purposes
• Object to automated decision-making based on your data
• Update communication preferences at any time

Complaints Process: If you're concerned about how we've handled your personal information, you can file a complaint with us directly. If you're not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, simply email us at info@elytharovinqa.com with your request. We'll respond within 30 days and verify your identity before making any changes to protect your account security.

Protecting your information is fundamental to how we operate. We use multiple layers of security to safeguard your data both in transit and at rest.

Technical Safeguards: All data transmission uses SSL encryption, and our databases are encrypted with industry-standard protocols. We maintain secure servers in Australia with regular security audits and monitoring systems that alert us to any potential threats.

Access Controls: Only essential staff members have access to personal data, and they're all trained on privacy requirements. We use multi-factor authentication, regular password updates, and role-based access controls to minimize data exposure.

Data Retention: We keep your information only as long as necessary for educational purposes and legal compliance. Course progress and certificates are retained for seven years after completion to support career verification needs. Marketing data is deleted within two years if you haven't engaged with our communications.

If you close your account, we'll delete your personal information within 90 days, though we may retain anonymized data for research and platform improvement purposes. Financial transaction records are kept longer to meet Australian business record requirements.

Regular backups ensure data recovery capability, but these are also encrypted and stored securely with the same retention schedules applied to prevent indefinite data storage.